Volunteer to work Aramark concessions at the Cynthia Woods Mitchell Pavilion. We sell all kinds of concessions such as beers, sodas, nachos, pop corn, hot dogs, corn dogs, tacos, margaritas, water… lots of each item every concert.
First concert is usually in April, peak season (greatest opportunities to volunteer) is June-August, and last show is usually in November.
Expect hard work & a super fun evening with your Band Family!
Park in Green Lot off Timberloch Place – Volunteers should enter the Pavilion off Lake Robbin Dr (see map 2)
Report to work based on time and concession stand assigned to us (see map 1)
Existing Band volunteers will show you the ropes!
Note: There is no place to store personal items
We don’t only work concerts (live nation), we work graduations, Boni’s dance and children festivals!
There are usually 4 roles to staff a stand:
a) Stand Lead (to arrive 90 minutes before gates open)
b) Cooks (to arrive 60 minutes before gates open)
c) Food Preps (to arrive 60 minutes before gates open)
d) Cashiers (to arrive 30 minutes before gates open)
Gates usually open at 6 on a week day and 6:30 on a weekend
Aramark decides when to close stands, sometimes they close us early (10:30pm) and sometimes our stand is the last one to remain open (11:10pm).
Cleaning, counting inventory and restocking the fridges would take about 20-30 minutes after closing stand.
In 2019, volunteers worked an average of 5 hours per concert.
Aramark gives us commission on sales. Tips are accepted as well (cash and credit card)
The year is split in two, first season goes from April to first week of July. For each half, we take all earnings (commissions + tips), divide them by the total number of hours worked that season by volunteers = hourly rate.
10 shows typically cover full fair share but there’s no obligation to cover full share out of Pavilion hours. Many volunteers work just a handful of shows.
TABC certification allows you to serve alcohol – bartenders and cashiers at winery/alcohol stores get this exact same training. TABC certification must be carried while working at the Pavilion.
TABC course provides training on;
Free TABC and Food Safety training course are both held at the Pavilion on set dates (usually a couple of weeks before the first concert of the season).
The TABC course can also be taken online – many are available, including the one in the link below, for a small fee.
NO SELFIES/AUTOGRAPHS WITH ARTISTS OR PICTURES OF CONCERT OR WATCHING PERFORMANCE IS ALLOWED – YOU CAN BE BANNED FROM WORKING.
ONLY 8X11” CLEAR BAGS ALLOWED
NO PLACE FOR PERSONAL ITEMS AT STAND
ONCE STAND CLOSES, EVERYBODY WORKS AS A TEAM TO CLEAN, RESTOCK ITEMS, COUNT ITEMS, MONEY, ETC.
OUTSIDE BOTTLES/CUPS ARE OK AS LONG AS THEY HAVE LIDS
SHIRT NEEDS TO BE TUCKED IN
BREAKS MUST BE TAKEN OUTSIDE OF CUSTOMER’S VIEW (SEE ❹ON MAP)